FAQs

Illustration of a VAT return form with checkboxes, documents, and decorative leaves on a desk
Illustration of a purple calculator displaying 987, with arithmetic buttons and colorful leaves in the background.

You’ve got questions - we’ve got straight-up answers
(no filler, no nonsense, just facts with a side of real talk).

Stylized pale lavender leafy branch silhouette on a black background
Stylized lavender branch with four leaves on a black background

  • Yep - we support sole traders, freelancers, side hustlers and Ltd companies across the UK and Ireland. Whether you’re winging it or scaling up, we’ve got you.

  • Sole trader plans start from £30/month, Ltd companies from £95/month, and VAT returns are +£25/month. All VAT included - no mystery fees.

    See full pricing →

  • All the essentials - accounts, tax returns, payroll (if you want it), WhatsApp support, and real advice. No filler. No nonsense.

  • QuickBooks is our main squeeze, but we also use BrightPay, Zoho Books, Dext, Trello, and BrightManager. Already using something else? We’ll let you know if it vibes with our setup.

  • Absolutely - you’ll get a named accountant who actually responds. They’ve got a whole squad backing them too, but your main contact won’t change every week.

  • Yes - politely at first, then with increasing reminders. You’ll never miss a deadline on our watch (unless you ignore us, and then we’ll really chase you).

  • Yep - our Pro and Ultimate plans include trackers that show you exactly what to put aside for tax. So you’re never surprised come January.

  • We do - the good kind. No dodgy loopholes, just smart, legal ways to keep more of what you earn.

  • Sure do. From forming the company to VAT registration and beyond, we’ll get you sorted properly from day one.

  • Not here - but our sister company GoinGlobal handles UAE businesses, visas and all that international goodness.

    Visit GoinGlobal →

  • We’ll remind you early and often - but if something slips, we’ll help you fix it without the drama.

  • Yep - book a call. We’ll talk you through your options and won’t push you into anything you don’t need.

  • WhatsApp, email or Zoom - your choice. No chatbots. No ticket systems. Just real humans.

  • Of course - we’re clapping, cheering, and probably dropping fire emojis in the group chat.

  • If you’re hitting £90k turnover (or getting close), it’s time. We’ll keep an eye on it and handle the whole process when needed.

  • Yes - and we’ll show you exactly what you can claim. Home office, bills, phone... it all adds up.

  • 31st January every year. Don’t be that person sending stuff over at 11pm on the 30th. We believe in better for you.

  • Usually just ID, proof of address, and company documents if you’re a Ltd. We can recommend some banks we rate too.

  • If you have side income (freelance, rental, crypto, OnlyFans - we don’t judge), then yes. Ask us if you’re unsure.

  • Yep - we’ll handle the awkward break-up with your old accountant and transfer everything across smoothly.

Illustration of a tax form on a clipboard, calculator, pen, plant, calendar marked 15, and loose document.
Illustration of a payroll document on a laptop beside a calculator and plant leaves
Stylized light purple leafy branch silhouette on a black background
White curved sheet of paper with diagonal lavender lines
Diagonal light lavender stripes arranged in a parallel pattern on a white background
Stylized pale lavender branch with four leaves on a black background
Illustration of a checklist with green checkmarks, pencil, and checkmark icon on a purple clipboard
Stylized light gray branch with four leaves on a black background
Illustration of a calculator, paperwork, percent symbol, plant, and pie chart representing financial calculations